FAQs Archive

Q: How much do you charge for delivery?

After we have received your order we aim for the goods to be delivered within 5-7 days. All orders sent to UK mainland addresses are sent on a next day delivery service. We use UK Mail couriers who charge according to regional zones: Zones A and B: Mainland England, Wales and Southern Scotland. Delivery here is £5. Zone C: Northern Scotland and Northern Ireland. Delivery here is £9.50. Zones D, E and F: UK Islands, Republic of Ireland, Western Europe (mainland). Delivery here is £12. Zones H and I: Eastern Europe, Turkey, Canada and USA. Delivery here is £20. Rest of World: Delivery here is £80.

Q: Which clamp should I buy?

The eco clamp is the cheaper option, however you may be slightly restricted by the clamping distance, thicker surfaces will require the heavy duty clamp. The eco clamp can span 30mm or 1.18 inches and is suitable for tubular and square tubes. The heavy duty clamp is… heavy duty! It can span a further distance, to 55mm or 2.17 inches. The heavy duty clamp is capable of higher torque therefore a tighter grip on surfaces. There is a small insert that can convert the clamp’s feet from a flat, to a V shape, accommodating flat surfaces and circular tubes respectively. The insert is located on the back of the clamp and can be removed by unscrewing the black handwheel.

Q: Can I make my Flexzi Stronger?

Try twisting the strands. Do this by holding the bottom firmly and twisting the top. If it still isn’t strong enough, try removing some segments by un-popping the joints! Also note that the Flexzi is stronger when a load is applied vertically, if it keeps ‘flopping’ try changing where it is mounted.

Q: Can I make my Flexzi Longer?

Yes but it will reduce the amount of weight that it can hold.

Q: Can I use a Flexzi 1 or a Flexzi 2 in order to mount my iPad?

We recommend that a Flexi 3 is necessary for I-pad mounting. The Flexi 3 can take up to 1.5kg. An I-pad weighs 0.7kg. But consider the case (0.3kg) and the weight of somebody pressing on the surface, the weight limit soon exceeds that of a Flexi 1 or 2. So we wouldn’t recommend this as a safe option.